LBC Express on the Human Element of Supply Chain @ PASIA 2015

The rise of e-commerce in the Philippines has greatly contributed to the national economy. Local companies are now able to reach customer bases that they never dreamed of. However, the vital component to success for online retail takes place behind the scenes - supply chain.  This was the key message of LBC Express at the recent PASIA 2015.

LBC Express Senior Vice President  – Supply Chain Charlie Villaseñor, CSSP, CPSM discusses the importance of a well–trained and experienced staff following global standards in ensuring efficient  supply chain & logistics at the 2015 PASIAWorld Annual Procurement, Logistics, and Supply Chain Conference at the Marriott Hotel.

Orders can easily be lost in the hustle and bustle of the Christmas season or due to an ovecrowded warehouse, causing customers to wait for overdue deliveries, receive the wrong products, or worse yet, and not receive a package at all.

PASIA 2015

Trustworthy companies like LBC Express, have proven their capabilities time and time again have become the only reliable option for both consumers and businesses.

With over 70 years of experience in the Philippines, LBC is no stranger to the little nuances of delivering packages in a timely manner. Throughout the years, they have developed in-house systems and procedures that help ensure accurate and expedient customer service.

At the recently held Procurement and Supply Institute of Asia (PASIA) 2015 Annual Procurement, Logistics and Supply Chain Conference, LBC Express Senior Vice President of Supply Chain Charlie Villaseñor revealed how LBC has grown from a retail courier service to an end-to-end logistics provider that services companies all over the Philippines.

The LBC Network

LBC’s international network is composed of 1,650 company-owned local branches, 63 overseas branches, and 206 expert delivery teams with over 330 delivery vans and 1,500 motorcycles at their disposal. In addition to this, their increasing number of modernized warehouses has further strengthened their wide area of operations.

However, LBC believes that their capabilities rely beyond the systems, procedures, and equipment that they have developed and accumulated. “Although machines and modern technology have revolutionized the trade, having the right people is without a doubt the crucial aspect of the industry,” Villaseñor said.

“The lessons learned throughout the years by LBC’s dedicated staff are not only applicable to getting the final product from ‘Point A’ to ‘Point B’.They are also applicable in ensuring that various supply chain procedures are executed properly; such as ensuring that an ample amount of raw materials are kept in the inventory, picking and packing is down efficiently, and the product is secured in modernized warehouses,” Villasenor continued.

LBC Express

Villaseñor continually reiterated the importance of the “human element” in Supply Chain. A system or procedure is only as good as the person that executes it. And if something is not working, or something can be made better, it is the human element that thinks of new ways to solve a problem.

“In other words, besides our extensive long distance courier capabilities, we endeavor to provide the optimal end to end value added supply chain services to businesses,. This lets entrepreneurs and corporations alike forget about logistical requirements and grow their businesses by focusing on the areas where they excel the most,” Mr. Villasenor concluded.

Know more about LBC Business Solutions and all its listed services please visit http://www.lbcexpress.com/business or contact the LBC Customer Care Hotline at +632-9086-522.